BracePlanet has a rating of 4.8 stars from 6,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy, and good price. BracePlanet ranks 4th among Medical Supply Store sites.
Ordered light weight back brace. Wearing it. Back improved, not cured of course, but less pain when standing and walking. Very helpful.
To first say it i ordered my item in march third still haven't shipped then they let me know it's on back order a week later. They didn't even let me know that at first then i ask for a cancellation then the next day they want to magically ship it and tell me i need to pay a 25% restocking fee. The crazy thing is I asked to return it before it was even shipped out and now i need to pay for it. Complete screw up and waist of money and horrible customer service couldn't even accommodate me properly. Just completely upset.
One month ago I sprained my ankle ๐ I went to all the necessary check-ups and fortunately it was nothing serious, but I couldn't walk at all in the first couple of days. On my second medical check-up, the doctor opened my eyes about this store and recommended that I should get an ankle brace to speed up my recovery process and at the same time it will help me to move around. I ordered immediately. I checked the reviews and the most recommended one was the Bio-Logix Ankle Brace, a bit more expensive compared to others but it did a perfect job for me.
It is adjustable and it truly fixes your ankle. I recommend this brace to anyone who got unlucky and sprained his ankle.
Ordered light weight back brace. Wearing it. Back improved, not cured of course, but less pain when standing and walking. Very helpful.
Yes I received my order Unfortunately the braces did not work for me, Guess my knees are too bad.
Thank you
Good experience. Great service. It is the exact brace that I needed.
If i receive my products as expected, I would give a higher rating. Until then, I cannot go higher than 4 stars. I'm unhappy with the return policy...how does one try a product without being able to try it on?! Products have to be returned UNOPENED and at that, I can only get a store credit. NOT A REALISTIC RETURN POLICY. Basically, I'm donating $54+ to this brace company.
This a great knee brace it wraps around the knee and leg giving you a lot of support.
The shopping experience was great. The brace works better than nothing and the quality of the product seems fine. My expectations were probably too high, sometimes it takes awhile to figure out the right spot for the pressure point but even then it won't keep the hernia in reduction in every position - bending over, sitting, etc. Thankfully I'll only have to use it for a couple of months until corrective surgery.
It's really hard to give feedback when I haven't received the item I just paid for. Really don't like your return policy. I've been shopping for ankle braces and had to return 2 because of the way they hurt my foot. I had not problem returning them no did I have to pay for returning them!
I'm hoping I like yours and won't have a problem. I know what I am looking for and yours was the was the one I have been trying to find so I hope I won't have an issues and won't have to worry about getting my money back.
Yvonne
I had never heard of Brace Planet so I was hesitant to order from them.Their prices were so good I decided to take a chance. I received my order quickly, especially for a smaller website. When my order arrived, I was impressed with the quality of the products. The quality and price were far better than those I had looked at in the stores.I would, without a doubt order from braceplanet.com again.
The size chart required that we got a smaller size than one we had originally purchased in the store. I went with your recommendation. If they do not fit when they arrive we would like to exchange them for a larger size. Will wait and see.
Wish I had a coupon or some other price relief. This is a tough budget item. Even 10 to 15% off would help. Thank you
Braceplanet offers a wide variety of ankle braces as well as other types of supports. I have ordered from Braceplanet for several years without any difficulty. The website is quick and easy to use.
Thanks for no substitutions on my order without first checking with me. All items need to be "Medium" in size (M). Thank you, Colleen G.
Great range of choices and size measuring instructions helpful. Fit ideal (medium) and great support. Thank you!
I am a previous customer and was very pleased with my last order.
Good quality and pricing is excellent.
for my first try at on line shopping it went very well i m 84 and can really get lost sometimes ,thank you ! i have had the braces for a week they are perfect ,do a very nice job of relieving the pressure of working on your knees . have had no problems with wearing them 8 hours daily. going to order two more pair ! good service good product good price , can not beat that. thank you.
My knee was injured 8 weeks ago, & I was finally able to walk without a cane but needed a fairly firm brace support, as walking on cement etc. still caused more pain. On checking your website I was able to find a brace with hinges in my size. I looked locally at pharmacies, but the sizes they carried were too small for my knee/thigh. I was delighted to find this brace in larger sizes & for a reasonable price. It is working great; I can walk longer when making errands without pain. Thanks for your product.
Excellent customer service through the chat feature. The site is easy to use. The product, ankle support, medium or so tight I can barely get them on. I bought them for arthritis in the ankles, but I also have it in my hands and the product does not have a lot of give for putting them on. I am not sure they are suppose to be so very tight so I do not know if I should return them. I they do not give, I cannot wear them.
these items were sent back for exchange.
fullfillment was not right--wrong product line originally sent.
All products accessed easily and described thoroughly. Size information also outlined so buyer can purchase the exact necessary. Variety of quality products available. Great online store!
I just got my first order today, but realized that I accidentally ordered a brace instead of the splint. How do I return the brace?
I was satisfied with the product as well as delivery time upon receipt. I realized upon trying on that article was too large, should have ordered a medium. I just recently under went hernia surgery and was just now able to get to post office, today. I do hope that this will be taken into serious consideration, a little outside the date of return email. Otherwise, will highly recommend it to anyone. Kudos to all involved..5 stars
Found what I needed, typed in my billing info and my credit card information and placed my order! Simple
I ordered a hernia belt two weeks ago and received a small one. I had to use it since I did not have another. Please make sure this one is medium. Thank you.
The size charts really help with my purchases. Some things I was interested in was not big enough.
Thank you
BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.